Right of Withdrawal

Under EU Directive 2023/2673, you have the right to withdraw from your purchase within 14 days without giving any reason.

The withdrawal period expires 14 days from the day you (or a third party other than the carrier) acquire physical possession of the goods.

HOW TO EXERCISE YOUR RIGHT OF WITHDRAWAL:

To exercise your right of withdrawal, you must inform us of your decision to cancel this contract by a clear statement.

Option 1: Cancel through your account
[Button: Sign in to your account] → links to /account/login

Option 2: Contact us directly
Email: support@yourstore.com
Phone: +XX XXX XXXX

You will need to provide:
- Your name
- Your order reference number
- A statement that you wish to withdraw from the contract

EFFECTS OF WITHDRAWAL:

If you withdraw from this contract, we will reimburse all payments received from you within 14 days of being informed of your decision. We may withhold reimbursement until we have received the goods back.

You shall send back or hand over the goods to us within 14 days of informing us of your withdrawal.